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“We are a seasoned staff that is dedicated to its company and customers. This staff knows firsthand what it takes to ensure parts are produced to spec, inspected for quality assurance, loaded with pride and care and delivered safely on time, as many kicked off their long careers by first working on the factory floor.”

--Mike Rogers, General Manager




 CUSTOMER SATISFACTION 


Covington’s Customer Quality Input Report (CQI) maintains a close watch on customer satisfaction. The CQI is reviewed monthly by the managerial team, always looking for improvement and efficiency.


​Our customer service team is ready to help with your orders and deliveries. Your call is important to Covington; No annoying automated attendant will greet you, only a warm person and office staff ready to assist you.





The office staff, men  & women of Covington Box

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Visit Covington Box & Packaging at 
950 Union St, Waterloo, IN 46793, United States.

Call us at
1-260-837-2000
We can be reached between 7am and 4pm, Mon - Fri

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