Customer Service and
Quality Product Report

COVINGTON’S CUSTOMER QUALITY INPUT REPORT

KEEPING A PULSE ON CUSTOMER SATISFACTION

Covington’s Customer Quality Input Report (CQI) maintains a close watch on customer satisfaction. The CQI is reviewed monthly by the managerial team, always looking for improvement and efficiency.

Additionally, our customer service team is ready to help with your orders and deliveries. Your call is important to Covington, no annoying automated attendant will greet you, only a warm person ready to assist you.